Sales Policy for Elite Bath Designs

Effective Date: January 16, 2025

At Elite Bath Designs, we are committed to providing high-quality products and exceptional service to our customers. Our Sales Policy outlines the terms and conditions under which we sell our products and services. By placing an order with us, you agree to the following terms.

1. Product Availability

  • Product Listings: All products listed on elitebathdesigns.com are subject to availability. While we strive to maintain accurate and up-to-date inventory, we cannot guarantee the availability of every item at all times.
  • Backorders: In the event that an item is out of stock or on backorder, we will notify you of any delays and provide an estimated delivery date. You may choose to wait for the item or cancel your order for a full refund.

2. Pricing

  • Product Prices: All prices listed on our website are in U.S. Dollars and exclude taxes and shipping fees unless otherwise stated. Prices are subject to change without prior notice, but orders placed before a price change will be honored at the price at the time of purchase.
  • Sales Taxes: Sales tax will be applied to orders based on the shipping address, where applicable. The exact tax amount will be calculated during checkout.

3. Ordering Process

  • Placing an Order: Orders can be placed through our website, elitebathdesigns.com. By submitting an order, you are making an offer to purchase the products in your cart. Orders are subject to acceptance by Elite Bath Designs.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation with details about your purchase. This email serves as acknowledgment of your order but does not constitute an acceptance of your offer. Acceptance of your order will occur when your payment is processed and the products are shipped.

4. Payment Methods

  • Accepted Payment Methods: We accept payment by credit card (Visa, MasterCard, American Express, Discover), PayPal, and other payment options available at checkout.
  • Payment Authorization: All payments are subject to authorization and verification by the payment provider. We reserve the right to cancel any order if payment authorization fails or if fraudulent activity is suspected.

5. Shipping and Delivery

  • Shipping Options: We offer various shipping options for domestic orders. Shipping fees will be calculated during checkout based on your location and selected delivery method.
  • Delivery Times: Estimated delivery times will be provided at checkout. These times are estimates and may vary based on factors such as product availability, shipping location, and carrier delays.
  • Shipping Delays: While we strive to ship orders promptly, delays may occur due to factors outside our control, such as weather, holidays, or carrier issues. Elite Bath Designs is not responsible for such delays.

6. Cancellations and Changes

  • Order Cancellations: Once an order is placed, it cannot be changed or canceled without contacting our customer service team. We will make every effort to accommodate your request, but once the order is processed or shipped, we may not be able to cancel it.
  • Changes to Orders: If you need to make changes to your order after it has been placed, please contact us immediately. We will try to accommodate any changes, but we cannot guarantee that changes can be made once an order is in processing.

7. Returns and Refunds

  • Returns: We accept returns in accordance with our Refund and Returns Policy, which can be found on our website. Please review this policy before making a purchase.
  • Refunds: If you are eligible for a refund, it will be issued to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account.

8. Limitations of Liability

Elite Bath Designs is not liable for any damages, loss of profits, or other consequential losses arising from the use of our products or website. We are not responsible for any indirect, incidental, or punitive damages that may result from the sale or use of our products.

9. Changes to This Policy

We may update this Sales Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.

10. Contact Us

If you have any questions regarding our Sales Policy or need assistance with your order, please contact us:

Elite Bath Designs
4599 Thorn Street,
Garden Grove, California, United States
Phone: 307-621-0431
Email: info@elitebathdesigns.com