
Shipment Policy
Effective Date: January 16, 2025
Thank you for choosing Elite Bath Designs for your purchase! This Shipment Policy outlines the terms and conditions regarding the shipping of products ordered through our website.
1. Shipping Methods
We offer a variety of shipping methods to meet your needs. Shipping methods and associated costs will be displayed during checkout, and you can select your preferred option. Please note that shipping times may vary depending on the shipping method and your location.
2. Shipping Fees
Shipping fees are calculated based on the shipping method selected, the weight of the product, and the destination. The shipping fee will be added to the total order cost during the checkout process.
3. Shipping Locations
We currently offer shipping to the United States. We do not ship internationally at this time, but we may expand our shipping options in the future.
4. Order Processing Time
Orders are processed and shipped within 1-3 business days after receipt of payment. Please note that during peak seasons or promotional periods, processing times may be longer. We will notify you of any significant delays.
5. Delivery Times
Delivery times depend on the shipping method selected and your location. Estimated delivery times will be provided at checkout. Please allow up to 7-10 business days for standard shipping within the United States. Expedited shipping options are available for faster delivery.
6. Tracking Orders
Once your order has been processed and shipped, you will receive an email with a tracking number and a link to track your order. You can use this tracking number to monitor the status of your shipment.
7. Address Accuracy
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delayed or undelivered orders due to incorrect or incomplete shipping information.
8. Shipping Delays
While we make every effort to ensure that your order arrives on time, there may be unforeseen delays caused by weather conditions, carrier issues, or other factors beyond our control. We will notify you if there is a significant delay.
9. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us immediately at info@elitebathdesigns.com or call 307-621-0431. We will work with the shipping carrier to resolve the issue and ensure that you receive your product as soon as possible.
10. International Orders (if applicable in the future)
If we expand to international shipping, international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. We recommend checking with your local customs office for more information on any potential charges.
11. Returns and Exchanges
Please refer to our Return and Refund Policy for information on how returns and exchanges are handled. Shipping fees for returned items may apply depending on the circumstances.
12. Contact Us
If you have any questions about our shipping policy or need assistance with an order, please contact us:
- Email: info@elitebathdesigns.com
- Phone: 307-621-0431
- Website: elitebathdesigns.com
- Address: 4599 Thorn Street, Garden Grove, California, United States